After Upgraded Windows 10 and the Scanning does not Work
To start the WIA service, you need to start all the dependency services. To start the dependency services, please follow the steps mentioned below:
->>Click on Start->Type “services.msc” and hit enter, once you get the services window up, please do the rest steps.
->>First check and note all the dependency services-:
->>Right click on WIA->Properties->Dependency tab, Check the services name listed there.
It should contain following services:
*Remote Procedure Call RPC
->>DCOM Server Process Launcher
->>RPC Endpoint Mapper
*Shell Hardware Detection
Make sure all the above services are started in the services list.
Last time we started Shell Hardware Detection, which solves our problem.
( this is important. Sélectionner “Shell Hardware Detection” and start that service which should start your “Windows Imaging Acquisition”. If it does not then select WIA and change the start to ‘Automatic’. This fixed my issues) After starting all the dependency services, please try to Start WIA service, it should resolve the issue.
For outlook problem I found a support answer that helped me and after that both outlook and the scanner works properly. Therefore who already have scan problems try:
1. Open a cmd window (the black window to type and run DOS commands.
2. type: SFC /scannow
3. press ENTER.
The command will run several minutes, do not stop it or shut down the computer. It will scan and repair the problems.